Shipping Policy

Last updated: 20 JULY 2026

Thank you for shopping with Morning Atelier. This policy explains how we process and deliver orders within India.

Shipping Coverage

We currently ship only within India. We do not offer international shipping at this time.

Order Processing

Orders are usually processed and handed to our shipping partners within 12–36 hours of confirmation.

Processing may take longer on weekends, public holidays, during high-volume periods, or where an order requires verification. Pre-order items follow the timeline stated on the relevant product page.

Shipping Charges

• Orders above ₹1,000 qualify for free standard shipping.

• A flat shipping charge of ₹250 applies to orders below ₹1,000.

Any special delivery request, including express shipping, may involve an additional charge. 

Delivery Method and Timelines

Standard orders are sent by surface shipping. We work with shipping aggregators and courier partners, including but not limited to Delhivery and Xpressbees.

Estimated delivery times depend on the delivery location and courier service. While we aim to meet estimated timelines, delivery dates are not guaranteed and may be affected by weather, operational constraints, remote-area coverage, or other circumstances beyond our control.

Tracking Your Order

Once your order is dispatched, we will share tracking details through email/SMS/WhatsApp

Tracking is provided through our third-party shipping partners. Tracking updates, scans, and delivery status are maintained by the carrier. If a carrier does not provide tracking updates or tracking access, we may be unable to provide additional real-time information beyond the details available to us.

Address Accuracy and Failed Deliveries

Please ensure that your shipping address, contact number, and PIN code are complete and accurate before placing an order.

If an order is returned because the address is incorrect or incomplete, the recipient is unavailable, delivery is refused, or the carrier cannot complete delivery after its attempts, reshipping may require an additional shipping charge.

Delayed, Lost, or Damaged Shipments

If your order appears delayed, please first check the tracking link provided. For assistance, contact us at [support email/WhatsApp number] with your order number.

For packages received damaged or with missing items, please contact us within 48 hours of delivery and share clear photos or an unboxing video, where available. We will review the concern and coordinate with the shipping partner where applicable.

Exchanges and Returns

Exchanges are available at no additional shipping charge, subject to the terms in our Returns & Exchange Policy.

For returns, applicable shipping charges may be deducted from the refund amount. Any original shipping fees are non-refundable unless the return is due to an error on our part or a defective/wrong item, as determined under our Returns & Exchange Policy.